Apparel
“…About a month ago, I had accidentally burned the pants of a rather expensive suit. Two of my local cleaners in Brooklyn told me that the pants were ‘done’. Luckily, I thought to call the store where it had been purchased (Paul Stewart) who immediately said that the only place to send such a problem was to Madame Paulette…” Read more
— Dr. Cliff Hesse, Director, Broadcast Technology & Management, Kingsborough Community College
“Olive Oil on her pantsuit. Someone who’d lived in New York longer would have heard of the Professional Stain Remover Kit from Upper East Side dry cleaner Madame Paulette. Each travel-sized kit contains three separate chemical formulas. You choose which to use depending on the stain (oil = solution number three) then play mad scientist, dabbing on the top-secret ingredients in sequence. Ten minutes later you’re stain-free and feeling inordinately pleased with yourself.”
— Lauren Lipton, author of “It’s About Your Husband”
“Let’s say you dropped $70K on some Lanvin couture. Then you spilled molten chocolate cake all over it. You’re not just going to run that baby down to the steamy dry cleaner on the corner, are you? No. Madame Paulette is your only option, really. If you have clothes delicate or expensive enough to warrant the four-star treatment, then you probably already know all about this local wonder. If you haven’t already been, what are you waiting for?”
— The Village Voice, NY City Guide
“One safe opinion for cleaning a valued garment is to send it to a specialty dry cleaner like Madame Paulette Dry Cleaners. They are accustomed to receiving work from all over the country…”
— Threads
“…Madame Paulette, the Upper East Side dry cleaner of choice, has had her impeccable way with them.”
— Vogue
“Chanel, Gucci, Valentino, and Bergdorf take no chances. They send their garments to Madame Paulette.”
— New York Magazine, Best of
“…Madame Paulette Dry Cleaners (a place where shirts are treated like the Shroud of Turin.) Chop shops have to do 60-80 shirts and hour to make a profit. We’re lucky if we finish 30 in the same time.”
— Esquire
“It’s very exciting, in the dry-cleaning end of things which turned a delicate silk blouse from sad yellow back to white.”
—Nora Ephron, The New York Times, Sunday Styles
“A unique finish on a sleeve that needs to be shortened is not a problem - they’ll take it up from the shoulder.”
— Services, Best Tailors
“NYC dry cleaner Madame Paulette is famously snooty but well worth the effort - it’s rescued many a garment from the edge of ruin.”
— Lucky
“…when she tossed several drinks on one of her vintage party dresses and Madame Paulette restored it to new for us.”
— Hipguide
Bridal
Dear Karen,
Thank you so much for helping us with the cleaning of our Frances gown. Your team did a phenomenal job. You guys are truly a life saver. We all appreciate your generosity and look forward to working together in the future.
Best,
— Johanna H. Kraft, Production and Design Assistant, Anna Maier~Ulla-Maija Couture
“The only establishment I can trust to maintain, renew and preserve my bridal collection is Madame Paulette.”
— Vera Wang
“Kleinfeld exclusively recommends Madame Paulette Couture Bridal Cleaners as the most reputable establishment for the proper care and preservation of your wedding gown.”
— Mara Urshel and Ronnie Rothstein, Kleinfeld
“The only establishment I trust to clean our collection, including my own wedding gown, is Madame Paulette.”
— Mindy Woon, Manager, Bridal Salon, Bergdorf Goodman
“We strongly believe that bridal gowns should be preserved and we highly recommend the quality work of Madame Paulette.”
— Saks Fifth Avenue
“Known for Custom Couture, Bridal Cleaning and Preservation Since 1959, Madame Paulette is the establishment you can trust to take care of your gown after the wedding.”
— Serafina
“Simply the world’s finest custom couture cleaner.”
— Ron Lovece
“Heirloom pieces and gowns by top designers such as Vera Wang, Bill Blass, Bob Mackie, Scaasi, Norma Kamali, Ron Lovece and Yumi Katsura grace the company’s facilities on a regular basis.”
— Avenue
“Vera Wang recommends Madame Paulette, which uses a special whitening process to make cottons, silks, linen and wedding gowns bright once more…”
— InStyle
“Madame Paulette Cleaners was closed, but John Mahdessian took the call and felt badly for the bride. He got the spots out and repressed the gown in a record 20 minutes. Just in time for wedding pictures at 6 p.m.”
— New York Post
Couture
“As a professional in the historic and vintage fashion field, I recognize the excellent quality of restoration and cleaning services provided by Madame Paulette Custom Couture Cleaners. Their outstanding service, knowledge and attention to detail make them one of the best in the industry. I do not hesitate to recommend them to clients and colleagues.”
— Marianna Garthwaite Klaiman, Sotheby’s Fashion Specialist
“The quality garments of Hermès couture collections will last for a lifetime when cleaned and preserved by Madame Paulette.”
— Hermès
“…it is the dry cleaner of choice for fine fashion houses such as Versace, Chanel and Armani.”
— Robb Report, Best of the Best
“His staff painstakingly removes precious couture protuberances before exposing garments to the rigors of perchloroethylene, ensuring perfect results every time.”
— Avenue
“Madame Paulette’s artisans and craftspeople have developed techniques to keep fine clothes in their original splendor and to save vintage clothes after years of damage.”
— Avenue
“It’s the go-to-fix it for places like Sotheby’s, Vera Wang, and Versace.”
— InStyle
Interiors
“My wife and I could not be more pleased with the truly outstanding restoration performed by your organization on our De Sede leather sofa. Your men also did an outstanding job on the delivery and installation at Manhattan House. Thank you for more than living up to your fine reputation.
— The Honorable Joseph P. Carroll
“And, while the shop is fighting grime, not crime, Madame Paulette is cleaning up the city…”
— NY1
“Madame Paulette goes above and beyond the call of dry cleaning duty.”
— Robb Report, Best of the Best
Personal Testimonials
Burberry
Dear John,
Thank you so much for the wonderful presentation with great “stained” stories and vital information for the cleaning and care of our garments. Coat floor sales associate Azelia Crisostomo won the Madame Paulette surprise package on our last Saturday meeting when the raffle took place.
I fully appreciate our continued relationship between Madame Paulette and Burberry - as do our clients.
Sincerely,
Teresa Bazzano
Managing Director
Parachute Properties, LLC
Dear John,
I just wanted to thank you for restoring my Amish Quilt.
I was so pleasantly surprised to see the perfect condition it was in when it was returned. You would never know how damaged it was. Your staff did a superb job. And I appreciate the care and consideration you personally took with the quilt.
Thank you so much. I love the work you do. Madame Paulette is the best.
Warm Regards,
Joan Waricha
Nicole Romano
Dear John,
I want to thank you from the bottom of my heart for your continued support during fashion week and beyond. Your contribution is so important to the success of the show. If you need anything at all from me, I’m at your service!
Warmly,
Nicole
Melania Trump
Dear John,
Thank you so much for all your hard work at the wedding. Your technique and level of commitment far exceeded my expectations. My wedding was more enjoyable because I knew my gown was in the right hands. I really appreciate you doing whatever it takes to get the job done.
I look forward to working with you again at the In Style shoot.
With Best Wishes,
Sincerely,
Melania
Customer Testimonials
Hester Diamond, New York, NY
Dear David,
Enrique and Dan were excellent. They moved everything with care, did their work carefully and at just the right pace and then put everything back almost exactly where it was. I’m impressed! I’ll be expecting them next Thursday.
Jennifer Garippa, Atlanta, GA
I have sent, to you, a black Gucci leather jacket. Not sure what can be done and how well it can be cleaned. If anyone can get it cleaned, it would be your facility.
Russ W.
Madame Paulette is good for extremely delicate, extremely high priced, extremely irreplaceable couture pieces, that you wouldn’t want tossed in and cleaned with 100 other pieces that don’t even belong to you. I prize them for their pick up and delivery and they have always been on time. I once took a pair of Gucci embroidered leather pants there to have them cleaned and repaired. They were ready in 3 days, when I was told 2 weeks. I was very impressed with the job they did. They also cost half of what I was originally told they would. I have an identical pair to the aforementioned leather pants, sans embroidery. They are there now, being cleaned of ink stains, and being slightly stretched at the waist so they will ride lower on the hips. The fact that they can do this makes me much more confident that anything I take there will be treated with great care. Now I won’t send normal, everyday wear shirts, pants, etc. here, only extremely rare and delicate pieces. They come recommended to me by Chanel, which speaks volume.
Mariana L.
The only place I, and many of my fellow designers would trust their most delicate, expensive and prized creations. Did you drop and tear your $50K Monique Lhuillier gown in the mud? This might be the only establishment you can cry to…Not cheap, but your couture piece is truly that, it won’t matter.
