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“The quality garments of Hermès couture collections will last for a lifetime when cleaned and preserved by Madame Paulette.”

— Hermès

From a 1930’s Chanel creation to this season’s newest designs, the delicate nature of these pieces requires the utmost care and attention to detail. This is Madame Paulette’s hallmark.

Our skilled technicians hail from the four corners of the world. Reputed as pioneers in research and development, our organization sets the standard for excellence because we are committed to restoring and salvaging garments that even the most despairing clients have thought damaged beyond repair.

Vintage Pieces

When we work with vintage garments, they are inspected under a black light to detect stains invisible to the naked eye, including inconsistencies in fabric and color. We then proceed to reverse the oxidation and yellowing using pioneered techniques. We are able to eradicate fugitive dyes and replace trimmings and panels. Many garments soak for over a week in our custom restoration solutions, which are the safest and most effective in the world.

Following the fabric restoration and re-texturing processes, including proper sizing and finishes for each different fabric type, we then replace any beading, trimming or accessories. In addition, we also repair or replace any linings and can re-dye panels back to their original color. All stitching and re-tacking is done by hand with appropriate thread, even if a sewing machine did the original piece. Any lace is restored using fine, delicate threads. Each project is as unique as the garment itself, and benefits from our techniques, developed and mastered over the past fifty years.

You can drop off your garments at our Second Avenue boutique, call to request a pick-up or FedEx your garments to our headquarters in New York.

For more information: 212-838-6827 or